Where we are
We serve communities right across the UK. We operate 1,279* McColl's branded convenience stores as well as 332* newsagents branded Martin's, except in Scotland where we operate under our heritage brand RS McColl. Our sites are chosen carefully and most of our stores are close to residential areas, in neighbourhoods and villages, where customers really value all that our stores offer.
Our History 1901
The famous Scottish footballer Robert Smyth McColl opened the first RS McColl in 1901 with his brother Tom.
The Group was founded in 1973 in vending operations and grew to become the established leader in these markets.
By 1994 the Group was involved in retail through its ownership of the long standing Forbuoys chain of newsagents. In 1994 the strategy to convert to convenience was launched and the Group’s first food based stores were opened.
In 1998 the Martin’s chain of newsagents and convenience stores was acquired. Martin’s was the owner of R S McColl, a brand with strong heritage in Scotland dating back to 1901. The combination of Forbuoys and Martin's created the largest neighbourhood retailer in the United Kingdom.
In the early 2000s the Group sold its vending interests to focus entirely on retail operations, where the strategy continued to be to open convenience stores.
The Group completed a secondary buy out in 2005 and consolidated its existing store fascias into the core brands of McColl’s for convenience and Martin’s or R S McColl for newsagents.
In February 2014 the Group achieved a successful listing on the main market of the London Stock Exchange.
In 2016 McColl's opened its 1,000th convenience store meeting the target it set in 2014 when it listed on the London Stock Exchange.
In 2017 the Group acquired and integrated 298 quality convenience stores from the Co-op and its annual sales surpassed £1bn for the first time. It also signed a groundbreaking supply partnership with Morrisons.
In 2018 the Group launched the Safeway brand of fresh food and groceries as it began its transition to Morrisons supply.
We are committed to operating responsibly
Being a good neighbour
We will only achieve our vision to be your neighbourhood's favourite shop if we are a good neighbour in all respects, and that means managing our environmental impact, supporting local communities and looking after our colleagues.
Through the ‘Making a Difference Locally’ scheme, where a proportion of sales we make on selected products are donated to a charity fund, we have supported over 500 local organisations, charities and good causes.
Making all the difference
Excellent customer service is essential to the success of our business and that’s why it’s a strategic priority for us. We can only deliver excellent customer service with the hard work and dedication of our colleagues. We have over 22,000 colleagues, many of whom live locally to our stores which helps give them a strong sense of community, and customers consistently rate us highly on colleague friendliness and helpfulness.
You can read more about what it's like to work for McColl's on our careers page.
As part of our commitment to being a responsible business, we aim to act in a sustainable way, through driving efficiency, reducing waste, recycling
More information about our approach to energy efficiency and waste can be found in our Annual Report.
At McColl's, we're firmly committed to conducting all our business activities with integrity and with respect for the communities we serve, and the environment.
Our Board and management team
McColl’s is headed by an effective Board which is responsible for delivering long-term success in the business. The responsibilities of the Board and the Executive are clearly defined and no individual has unfettered powers of decision.
Our strategic goals
Growing convenience offer
Working with our carefully selected supply partners we offer an ever-greater range of products and services to meet the evolving needs of neighbourhoods across the UK.
Excellent customer service
Understanding customers and doing everything that we can to meet their everyday needs is at our core. We strive to build loyalty and strengthen our reputation in the neighbourhoods we serve, by providing a warm and friendly welcome along with a host of services that make the lives of our customers easier.
Increase neighbourhood presence
We will grow our neighbourhood presence by strengthening our brand and acquiring new stores. The convenience market remains highly fragmented with plenty of opportunities for acquisition and consolidation.
* Store numbers correct as at 26 November 2017