Retail Board

The Group’s Retail Board, comprises the Executive Directors and the most senior Managers within the business. The Retail Board is collectively responsible for supporting the Chief Executive in delivering the Group’s strategic objectives.

Jonathan Miller

Chief Executive

Having joined the Group Board in 2004, Jonathan was appointed Chief Executive of McColl’s in 2016. He has worked in the Group since 1991 when he was recruited as Financial Director of cigarette vending operations, becoming Finance Director of retail operations in 1998. Prior to his current role he was the Group’s Chief Financial Officer with additional responsibility for store development, human resources and IT.

Key strengths: Jonathan’s ambitious vision for McColl’s is driving a transformational strategy for the business.

Experience: Jonathan has had a major role in all of the key initiatives that have shaped the Group, including a secondary buyout in 2005, numerous corporate acquisitions and the IPO in 2014. As Chief Executive he has put in place a clear strategy and vision for the Group and led the major acquisition of 298 stores in 2016, the negotiation in 2017 of the Group’s new wholesale arrangements with Morrisons and in 2018 steered the business through the significant disruption following the collapse of P&H.

Member of the Nomination Committee

Robbie Bell

Chief Financial Officer

Robbie was appointed as the Group’s Chief Financial Officer in January 2019.

Key strengths: Robbie has over 20 years of retail and finance experience.

Experience: Robbie was appointed CFO of Welcome Break in 2017 before taking on the role of CEO in early 2018, where he managed the sale and ownership transition of the business. From 2009–2017 he was CFO of Screwfix Direct Limited, a subsidiary of Kingfisher plc, where he oversaw significant business growth, driven by strong like-for-like sales and an extensive store opening programme. He was the UK Finance Director of Travelodge from 2006–2008. Prior to this he held a number of senior finance positions at Tesco PLC, including roles within commercial buying and convenience.

Other directorships: Robbie is a Non-Executive Director and Chair of the Audit Committee of UP Global Sourcing Holdings plc.

Dave Thomas

Chief Operating Officer

Dave was appointed as the Group’s Chief Operating Officer in 2014 but his history with McColl’s dates back to 1998 when he joined the business as Regional Manager for convenience. He became Operations General Manager in 2000 and was made Operations Director in 2005.

Key strengths: His long career rooted in the UK supermarket and convenience sector means Dave has extensive operational knowledge, enabling him to orchestrate a process of continual improvement and modernisation of the McColl’s offering across our growing estate.

Experience: Dave’s retail career began with Iceland where he led a programme of new store openings as well as conversion of Bejam stores. Subsequently he joined Southern Co-operative as Operations Manager, developing a modern convenience format for the business. More recently within McColl’s, he successfully managed the 2017 conversion of the 298 acquired stores to the McColl’s format as well as taking a key role in the negotiations and implementation of new supply arrangements.


Karen Bird

Colleague Director

Karen joined McColl’s as Colleague Director in October 2016.

Since joining the business, Karen has restructured the HR team, focusing on the key processes and priorities to strengthen the function. In the last year, Karen has developed a strategic colleague plan for the business, and has begun work on capability, performance and talent development. Karen was previously People Director at Tesco, where she worked in both HR and Operational roles, including leading change programmes on culture and service.

Tim Fairs

Customer Director

Tim joined McColl’s as our Customer Director in January 2018.

Tim will develop the customer agenda, a key pillar of our strategy, by helping to define our brand proposition and bringing the McColl’s brand to life as well as establishing effective relationships with our customers after they have left the store. Tim is passionate about customers and has extensive relevant experience, most recently as VP Marketing and E-Commerce at Clintons, and prior to that as Head of Marketing at Dixons Carphone where he launched the service brand KNOWHOW.

Steve Green

Retail Finance Director

Steve joined McColl’s as Retail Finance Director in May 2016.

Since joining McColl’s, Steve has restructured the finance team, improved controls, and delivered financial support to all of the business’s major initiatives. Before joining McColl’s, Steve was the Group Financial Controller for Tesco’s Malaysian business. In total, Steve was with Tesco for 14 years, both in the UK and overseas.

Neil Hodge

Information Technology Director

Neil was appointed Information Technology Director in 2011 but has worked for the Group since 1993, initially as Field Support Manager and then, from 1997, as Information Technology Manager.

As well as ensuring the day-to-day IT and data needs of the Group are well serviced, Neil plays a key role in the planning and delivery of numerous strategic initiatives across the business, the majority of which are technology-enabled. Before joining McColl’s, Neil worked at Dexham Shops and Royal Doulton.